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Lead Generation – Managed Live Chat Vs Live Chat

Live chat

Here we discuss what managed live chat services can do for your business. We are aware that theoretically, by providing a live chat service on our website, we can drive a massive increase in lead generation and conversions. However, a lot depends on the type of live chat services you are employing. While non-optimized websites tend

Best Live Chat Features for Your Business

Live chat service

In today’s world, customers have become more demanding. If they feel that they are not being given their due importance, they are not hesitant about moving on. It has become critical for any business, large or small, to provide efficient and professional customer service to retain customers. Most customers have started to prefer interacting with

Managed Live Chat – Things You Need to Consider Before Implementing

Managed Live Chat

It’s compelling. Customers who prefer live chat over other customer support methods – 42%. Customers who are satisfied after using live chat – 73%. Customers who are likely to repurchase from a brand that offers live chat support – 52%. (Sources: g2.com, kayako.com) How does live chat fire up the conversion rates? It’s been suggested

Why Live Chat is the Most Powerful Sales and Lead Generation Tool

In business, it’s all about sales and leads. When website visitors have so many choices and options available, getting them to take action is tough. Even sites with high traffic struggle with turning those visitors into leads. Most of the first time visitors who come to your site are not ready to make a buying