Managed Live Chat
Services For Auto Dealerships

Steer your leads. Drive your sales.

Keep your dealership open 24/7
Respond instantly to customers
Talk to customers at their convenience
Highlight your offers and specials
Get high-quality leads

Enhanced customer experience. More qualified leads.

Choose your 24/7 managed chat service solution

Check your price

Automotive Live Chat Specialist

What makes us Australia's most favourite live chat service for auto dealers.

Test drive booking leads increased by 62% average.
Improved customer research on your website
Turns website traffic into qualified leads
Reduced cost per lead acquisition
Helps with cross-selling and up-selling

We Are Your Brand Ambassadors

Our chat agents are subject matter experts. Before talking to your customers, they ensure they know all about your brand. They advise your website visitors on the latest offers and news from your dealership.

No more wrong leads on superseded models or old stock. Frequent training sessions are conducted for the team to keep up with the trends, news and information.

The constant learning process results in higher engagement and value for customers. This delivers more qualified leads driving maximum sales for your dealership.

The 1st Australian company to integrate Facebook Messenger and Google Business Messages

We were the 1st Australian Facebook Partner, and now we’re the 1st Google Messages partner

We were the 1st Australian chat company to integrate with Facebook messenger to ensure a smooth and consistent digital journey for your customers, and now we’ve done it again!!

We are now the 1st, and so far the only chat company to manage Google Messages as well. Don’t leave your customers waiting, no matter where in their digital journey they are trying to reach you.

Integration with Lead Management Programs

Following up with your leads is faster and easier now. We offer integration of our Live Chat tool with lead management programs like Salesforce, Autogate Pro, Sales Highway, and e-GoodManners.

It's the easiest way to boost lead generation and understand your customers better. This also improves your sales pipeline efficiency.

Your business stays ahead of the curve with the evolving digital experience from our fully-managed Live Chat service.

Booking Service Appointments Made Effortless

Your customers can book service appointments through chat in just one click. Yes, it's as easy as that.

We have directly integrated Xtime, Pentana and more into Live Chat Agent delivering more appointments to your dealership. This delivers convenient service appointment scheduling along with service pickup and delivery options.

Create the ultimate service experience. Drive your service business with Xtime, Pentana and more.

Custom Solutions for Your Business

Are you a new car dealer looking for maximum sales? Or a used car dealership aiming to increase value for your customers? Or a multi-franchise dealer going for the ultimate customer service solution?

No matter what kind of cars you sell, we have a customised Live Chat solution for you. You can also include special offers and promotional banners with actionable buttons in the chat tool.

Our custom solutions get you the hottest qualified leads delivered at your CRM.

WE'RE AN AUSTRALIAN COMPANY THAT WORKS FOR AUSTRALIA

Our workflow - Custom designed for automotive dealerships.
Our domain expertise - Boosts online conversion.
Our agents - Thrive on 24/7 customer service.

Our Customers Say

Our online leads have nearly doubled since we implemented LiveChat on our site. All leads and questions are sent to our sales consultants nearly instantly from when customers have spoken with our chat agent, meaning our staff can contact customers quickly and efficiently. The 24/7 feature is also a great benefit to us, in our industry a lot of customers are browsing our website after they get home from work or after dinner, our business is closed at this time, but having an online chat agent ready to answer any questions and talk to browsers means we don’t lose these customers. The chat portal is great, we can see which sales consultant or customer service agent has viewed the lead or transcript, and catch any that have fell through the gaps. Jignesh and the team make everything simple and are a pleasure to work with.

Blake Moffat

Marketing Manager - Nepean Motor Group

I implemented the Live Chat service to our network of websites as an alternative means of communication with our audiences. In the past six months, I have seen some impressive results that actually exceeded my expectations; we have generated over 1800 leads and sold over 300 cars, producing an average monthly conversion rate of 20%. The Live Chat team has always been open to our suggestions on how to continually improve the online experience we offer our customers, and they have worked closely with us on delivery quality leads, rather than quantity. I believe this has been an effective tool in our online marketing mix, and I would highly recommend them for your consideration.

Michael Domotor

Group Manager - Digital Transformation and Brand

We are currently using Live Chat at our dealership and have been so happy that our website visitors are able to connect with us 24/7. We aim to improve our dealership and in conjunction with Live Chat Agent we know we can achieve this.

Adam Mears

Dealer Principal

Great service, great price. We see new leads generated everyday. Great product for our business.

Michelle Harris

Marketing Manager