Chat services for new car dealer
Live Chat Agent provide a dedicated chat service for new car dealers. Our new car dealer chat tool ensure your web visitors are engaged 24/7. Our team of SME's make sure they know all about the brand they're in charge of. They can advise your web visitors on the latest news about your brand. By using our new car live chat you won't get leads on superseded models, old stock or the wrong stock anymore. Our team that handles live chat for new cars trains daily to watch the trends, up and coming news and keep your visitors informed on new model arrivals.
Our dealers convert up to 30% of all leads from our New car dealer chat.
Source - Direct feedback from our Top Tier dealers around the country - January 2019
Live Chat Agent is the only dedicated Automotive Live Chat service providers for new cars that has a hands on CEO that is an Automotive Professional. We have dedicated staff trained specifically in your brand using your language giving your Customers a consistent online and offline experience.
20+ years experience in Automotive
More than 60,000 leads delivered
200+ happy clients
Connect with your Customers when they're ready to chat. Live chat features instant messages to engage with your visitors at all hours of the day or night. Lower your companies response time with instant chat.
We research your business so our chat specialists have knowledge of your products, services and latest deals. Our consultants aren't just typists, they are all car experts. Live chat gives your customers a sense of service.
Make sure all your customers, even after hours, know what current campaigns are available to them. Keep us up to date with what's happening in your dealership and we can amend your welcome scripts and remind your web visitors of upcoming sales and events.
Live chat features customised chat windows, and becomes an integral part of your site by matching your corporate site design.
See how your site performs and track the results in real time. With our custom portal you can pull real time reports for Managers meetings, or staff engagement sessions. You can also track your open rates and response times.
Another of our live chat features is that we can monitor high performing suburbs helping you Increase sales and reduce advertising expenses by targeting high performing geographical areas.
"We are currently using Live Chat at our dealership and have been so happy that our website visitors are able to connect with us 24/7. We aim to improve our dealership and in conjunction with Live Chat Agent we know we can achieve this."
"Great service, great price. We see new leads generated everyday. Great product for our business."
"Our online leads have nearly doubled since we implemented LiveChat on our site. All leads and questions are sent to our sales consultants nearly instantly from when customers have spoken with our chat agent, meaning our staff can contact customers quickly and efficiently. The 24/7 feature is also a great benefit to us, in our industry a lot of customers are browsing our website after they get home from work or after dinner, our business is closed at this time, but having an online chat agent ready to answer any questions and talk to browsers means we don’t lose these customers. The chat portal is great, we can see which sales consultant or customer service agent has viewed the lead or transcript, and catch any that have fell through the gaps. Jignesh and the team make everything simple and are a pleasure to work with."
"I implemented the Live Chat service to our network of websites as an alternative means of communication with our audiences. In the past six months, I have seen some impressive results that actually exceeded my expectations; we have generated over 1800 leads and sold over 300 cars, producing an average monthly conversion rate of 20%. The Live Chat team has always been open to our suggestions on how to continually improve the online experience we offer our customers, and they have worked closely with us on delivery quality leads, rather than quantity. I believe this has been an effective tool in our online marketing mix, and I would highly recommend them for your consideration."
